Terms of use & Privacy Policies

Dufault Électrique inc “Dufault Électrique” takes privacy seriously and is committed to protecting all personal information it holds. This policy aims to inform you how we collect, use and disclose the personal information we hold to meet the professional purposes of our company. By using our services or interacting with our website, you accept the practices described in this policy.

Our practices regarding respect for personal information reflect the requirements imposed by the provincial laws in force in Quebec.

The term “personal information” means any information relating to a natural person that allows them to be identified, as defined in applicable privacy laws.

1. Personal information we collect

Personal information” means any information relating to an individual that makes them identifiable. A person is identifiable when several specific elements referring to their physical, physiological, economic, cultural or social identity are associated or combined with their name. The name of a person collected in isolation is not personal information.

To fulfill our business purposes, we may collect the following categories of personal information:

  • Identity: first name, last name, title;
  • Contact details: email address, telephone number, home address;
  • Career profile: position, curriculum vitae.
2. Consent

Personal information concerning an employee or candidate for employment at Dufault Électrique

Dufault Électrique collects, uses and communicates personal information concerning an employee or candidate for employment at Dufault Électrique only with the latter’s consent in accordance with this policy and subject to the conditions and terms permitted or required by law.

This information is collected in order to:

  • Comply with our legal and regulatory obligations;
  • Comply with professional standards;
  • Provide employee benefits;
  • Administer, manage and enforce Dufault Électrique’s programs and policies;
  • Establish and manage or terminate employment relationships.

If an employee or candidate for a Dufault Électrique position decides to withdraw or refuse their consent to the collection, use and communication of their personal information, Dufault Électrique may be unable to hire them or keep them in custody. position or to provide him with certain advantages.

Personal information about a customer

Dufault Électrique collects, uses and communicates your personal information when you communicate with us:

Through your use of the form on our website to contact us;
By submitting your personal information by email or telephone.

You may withdraw your consent to the collection, use or disclosure of your personal information by Dufault Électrique at any time, subject to legal or contractual restrictions and reasonable notice. With the withdrawal of your consent, Dufault Électrique may be unable to offer you or continue to offer you its services.

Technical information collected automatically:

When you visit our website, certain information is collected automatically as a website user by cookies but does not allow you to be identified. This technical information may include but is not limited to:

  • The IP address of your computer;
  • Your operating system;
  • Your browser;
  • Your location;
  • Your browser’s language settings;
  • Your website usage history.

This technical information is used to ensure the proper functioning and improve the experience of our website.

Our website allows management of these cookies during your first visit. You can subsequently modify your choices. Some cookies are mandatory since they are necessary for the proper functioning of the site and its functionalities, particularly in terms of security and display preferences. Others are offered for marketing and/or statistical purposes.

A section dedicated to cookies presents details of those used on our website. Please read it.

3. Communication of personal information

Dufault Électrique undertakes not to communicate personal information for purposes other than those for which it was collected, unless the law requires or permits the use or communication of personal information without obtaining the consent of the person.

Dufault Électrique may use and communicate personal information to third parties without having the consent of the persons concerned in the following circumstances:

Comply with our obligations under a law, regulation, investigation, court order or other competent body;
To prevent or detect fraud as part of an investigation into a violation of a law or regulation;

Respond to an emergency situation endangering the life, health or safety of a person.

4. Protection of personal information

Dufault Électrique protects personal information using appropriate and recognized security measures consistent with industry standards. We use technical, administrative and operational protection measures to prevent the loss, inappropriate use and alteration of personal information under our management.

We ensure that all personal information is subject to the same security measures and respects the confidentiality of personal information under the provincial laws in force in Quebec.

5. Retention of personal information

Dufault Électrique retains personal information for as long as necessary to achieve the purposes for which it was collected, as well as to comply with its legal and regulatory obligations.

When this personal information is no longer considered necessary for legal, regulatory or administrative purposes, we will apply the necessary procedures for the destruction of this personal information in order to prevent any further use of this information.

6. Your rights

Subject to certain exceptions, you have the following rights under data protection laws relating to your personal information:

  • Request for access to your personal information;
  • Request for correction of your personal information;
  • Request to delete your personal information;
  • Request to withdraw your consent.

We may ask you for specific information to ensure your identity and confirm your right to access personal information.

Dufault Électrique will do its best to respond to all requests within 30 days.

7. Modification of this Privacy Policy

We reserve the right to revise this Privacy Policy based on changes to our services, technological developments and legal requirements. The date of the last update will appear on this page when we make changes to this Privacy Policy. We encourage you to review this Privacy Policy regularly for any updates.

8. Contact us

Dufault Électrique will respond to any questions, requests, or complaints regarding the confidentiality of personal information and this Privacy Policy.

Dufault Électrique has appointed someone responsible for protecting such information. This manager ensures that Dufault Électrique complies with current laws on the protection of privacy and personal information.

The Privacy Officer can be reached:

By email: confidentialite@dufaultelectrique.ca

By telephone: 450 655-1865

By mail: 250 boul. Industrial, Suite 100, Boucherville (Quebec) J4B 2X4

Last updated: October 26, 2023

9. Jurisdiction

This agreement is framed and interpreted according to Quebec laws. Any dispute resulting from this agreement will be brought before the court of the judicial district of the head office of Dufault Électrique, namely: Longueuil.